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I can say with some authority that not everything in state government works with complete efficiency, since my phone tends to ring when readers find things are less than optimal.

That being said, one program that participants universally regard as being top shelf is the PEIA Medicare Advantage plan, the Medicare supplemental benefits program that covers about 52,000 retired public employees and school personnel and their spouses.

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Reach Phil Kabler at, 304-348-1220 or follow

@PhilKabler on Twitter.

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