A home security system company has been barred from doing business in West Virginia because of its alleged use of fraudulent sales practices in violation of state law.
West Virginia Attorney General Patrick Morrisey reached a $25,000 settlement with Trio Alarm LLC and its manager, Tyler Ignatowski, Curtis Johnson, Morrisey’s press secretary, said in a news release.
The company also is prohibited from future sales or marketing of security systems in the state, after Trio Alarm employees went door-to-door selling home security systems and allegedly deceived consumers with high-pressure sales tactics, according to a lawsuit filed by Morrisey’s office.
More than 50 consumers in the state also were able to terminate their contracts with Trio Alarm without paying a cancellation fee.
“Companies that deceive consumers for financial gain cannot be allowed to continue such practices in West Virginia,” Morrisey said in the release. “Consumers should never be pressured into a purchase with deceit and fraud.”
Employees with Trio are alleged to have targeted homes with signs or stickers indicating the home already was equipped with another company’s alarm system, and Trio employees reportedly told residents Trio Alarm had taken over their existing home security company, or claimed to install system upgrades on behalf of the homeowner’s existing provider.
Consumers then unknowingly entered into new contracts for home security and realized they had been defrauded upon receiving monthly statements from both their former provider and Trio, according to the release.
When consumers tried to rescind the new contract, the lawsuit alleges Trio Alarm told consumers they could not do so unless they paid a termination fee.