Former customers of a Putnam County flooring contractor will receive their money back for the contractor’s substandard work, a Kanawha circuit judge ruled last month.
Kanawha Circuit Judge Tod Kaufman also blocked Chad Akers, owner of Xpert Tile and Hardwood Installation in Fraziers Bottom, from doing any work in the area of home improvement sales and installation, according to a news release from state Attorney General Patrick Morrisey’s office.
Akers was ordered to pay a total of $10,304.54 in restitution to four customers plus an additional $4,000 civil penalty for engaging in “repeated and willful” violations of West Virginia’s Consumer Credit and Protection Act.
Kaufman ruled in favor of the attorney general’s office, represented by Norman Googel, after Akers failed to answer the lawsuit and appear in court.
Morrisey’s office filed a lawsuit against Akers and Xpert Tile and Hardwood Installation last year after receiving consumer complaints filed against the business.
In the lawsuit, Morrisey’s office alleged Akers either failed to begin or complete work by the date promised. Akers also allegedly failed to substantially perform the home improvement and failed to notify consumers of their right to cancel.
Three of the four customers who complained said Akers performed substandard work and failed to complete bathroom renovations at their homes in Cabell and Kanawha counties.
Each bathroom project was valued at $2,500 for tub, shower, tile, drywall, flooring and backsplash installation, according to the news release.
A fourth customer in Mason County complained of substandard work and damage during a kitchen flooring renovation.